The My Account app is super easy and free. We won't charge you data when you use it on our network as long as you're in Canada and it's works like a charm on Wi-Fi. On a Prepaid plan? You've got options. Check out how to manage your account.
If you've got an older model phone, you're probably using our old self serve app to access your account details on your phone. Get Directions to a Location. Access Safari Landscape Mode. Voicemail kb Download. Find your device in the list below and download the manual to see how to get started.
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All images used are for illustrative purpose only. Once your order has mobjle received, we shall, in our absolute discretion, determine whether the description of the Virgin mobile cell phones downloads free when the Trade Up order is placed, is an accurate and true description of the Device received:. Sony Xperia 5 with Sony h. Cammando skirts It Back Form kb Download. Website Terms and Conditions kb Download. Latest deals. Ends after 12 months unless you opt to continue. GSM Codes. Smooth stylus. Buy It.
- Ends 8th October Last day.
- In order to get the best possible experience from our website, please follow below instructions.
- At Virgin Mobile we love making things simple and convenient for you.
You asked — we listened. We've improved the look and feel of our app and made it even easier to manage your account on the go. Check your allowances, track your usage and even change your plan, all from the palm of your hand. Don't have enough data to last you through the month? Our nifty add-ons will keep you connected until your new allowances kick in. Add a safety net to your plan and take control of how much you spend outside your normal monthly allowances. Need a helping hand?
You can now use the Virgin Mobile app to chat to our customer care agents and get your issues resolved in real time. Our agents are available every day. Check your balance, track your usage and manage your account, all from your phone. It's free to download, easy to use, and you don't need to log in each time you use it. Simply tap and go.
Keep tabs on your minutes, texts and data and stay on top of your allowances. If you run out, our add-ons have got your back. Download our new and improved app and make managing your account a piece of cake. Check out our help pages for useful info. You must pay off your loan in full in order to upgrade your handset. Prices shown require eBilling. Each July your airtime plan will increase by the Retail Price Index RPI rate of inflation announced in April of that year not applicable to oomph bundles.
UK texts and data only. Speeds experienced will vary by device and location. Your access charge for these numbers will be shown on your bill and is currently 58p per minute for Pay Monthly. The service charge will be advertised by the company that you are calling. Calls to numbers will cost you up to 75p per minute in the UK. Nokia is a registered trademark of Nokia Corporation. All images used are for illustrative purpose only.
Credit check and payment by Direct Debit required. If you cancel during the contract you will incur an early disconnection fee.
Data bundle is for use within the UK only. Access and speeds are subject to network coverage. Voice-Over-Internet Protocol is not supported. Roaming charges apply to your use outside the UK. Pay Monthly terms of service apply. Prepaid packaging will be provided to post it back. Pay Monthly customers will be charged for any airtime used. Calls and texts prior to return will be charged at 31p per minute and 13p per text.
Legal stuff applies. Up to 5 devices. Ends after 12 months unless you opt to continue. Increasing or removing your cap will take effect immediately, but any reduction in spending cap will take effect from your next bill cycle. Any changes will be confirmed via text. Spending caps will not override the credit limit. Usage-related charges including but not limited to calls or texts to premium or international numbers or roaming outside of the EU count towards the cap; one-time charges including but not limited to late payment fees and paper bill charges do not count towards the cap.
View and change your cap through virginmedia. While stocks last. Sony Xperia 5 with Sony h. Discount continues as long as you remain on the same plan. Terms and conditions apply. Offer continues as long as you remain on the same plan. Friend must purchase through the link we send them not through another channel within 30 days of receipt to qualify.
Reward not payable if friend cancels purchase in CSG period. Rollover Data is used ahead of your monthly data. Unused Rollover Data expires at the end of that monthly allowance period. Data add-ons excluded.
We welcome new messaging partners to this service. New allowance and price applies from your next monthly billing cycle until you switch again. Jersey, Guernsey and Isle of Man mobiles excluded. Acceptable use policy applies. Virgin Media Protect covers your device against loss, theft and damage please see the insurance terms and conditions below for further details. Payment is collected in a single monhtly premium by Asurion Europe Limited.
Please read the following terms and conditions carefully. You should understand that by placing an order to Trade Up you agree to be bound by these terms and conditions. You are able to Trade Up any valid Device; it does not need to be the Device associated to your existing Freestyle Loan. If the Device fails any due diligence check we may notify the relevant police authority and we may pass the Device and your details to them and the Device Quote as defined in section 4 below will not be used to settle your Freestyle Loan.
To determine the value of your Device, when placing your order you shall provide a true and accurate description of the Device, including but not limited to the following information:.
Device chargers and accessories may not be returned with your Device and hold no monetary value. They shall not form part of the condition and cannot be used to complete the Trade Up process. Such Device chargers and accessories will not be returned to you; therefore we recommend you carefully check the contents of your package before returning it to us. Once a Trade Up order is placed, the Device Quote shall be valid for up to 14 calendar days to enable you to complete your order. If the Device arrives after 14 calendar days from the date the Trade Up order is placed, the Device Quote shall be updated — see section 5.
Proof of sending is not is not proof of receiving. For the avoidance of doubt, your current active Freestyle Loan and any new Freestyle Loan are separate and shall continue to be payable as normal and in line with your recently advised payment schedule. We shall not be liable for any consequences of you not removing the SIM card or accessories, including any charges then occurred.
You shall continue to be responsible for such charges; and. We will not be liable for any damage, confidentiality, loss or erasure of any such data, including personal data, or for any consequences of you not removing your data, including use or disclosure of such data.
Once your order has been received, we shall, in our absolute discretion, determine whether the description of the Device when the Trade Up order is placed, is an accurate and true description of the Device received:. You shall be notified of such Revised Value by e-mail and you shall have 5 calendar days from the issue of the Revised Value to either accept or reject the Revised Value.
If you do reject the Revised Value, we shall return the Device back to you free of charge. You have 14 calendar days from your acceptance or rejection of the Revised Value to cancel your new Freestyle Loan. For the avoidance of doubt, the Device Quote or, if accepted, the Revised Value shall only contribute to your existing Freestyle Loan.
Any outstanding amount on your existing Freestyle Loan remains payable in line with your recently advised payment schedule until paid off completely. Payments in relation to your existing Freestyle Loan will not be taken for up to 30 calendar days from the date your Trade Up order was placed to allow us to process your order. After 30 calendar days, your payment shall resume and a revised payment schedule will be sent to you by email.
If the Device Quote or Revised Value is higher than the balance of your existing Freestyle Loan, a credit for the difference between the Device Quote Value or Revised Value and the outstanding balance of the Freestyle Loan shall be paid into the bank account, used to pay your existing Freestyle Loan monthly payments, within 10 working days.
Where applicable, any data collected during the course of the Trade Up services will be processed and stored wholly in accordance with applicable data protection laws and regulations. The Promoter will use reasonable endeavours to ensure no data will be processed or stored outside the EEA or by third party organisation, except for the administration of the Trade Up services.
We reserve the right to modify these terms and conditions from time to time. If we make changes to the term and conditions of this Agreement, then we will notify and make available such revised terms and conditions. Ownership of the Device shall only pass to us once we have received the Device and when the Device Quote or Revised Value has been accepted and payment has been dispatched to you. Subject to 7. Virgin Media and West One reserve the right to invalidate any Trade Up order where there is suspected fraudulent use of the Trade Up services.
This agreement and any dispute or claim arising in relation to the same shall be governed and construed in accordance with English Law and is subject to the exclusive jurisdiction of the courts of England. It looks like you are using an out of date version of your browser - due to enhanced securityrequirements protecting customers, we will no longer support this browser version as of June and you will need to update it in order to access virginmedia.
Virgin Mobile app. Take control of your mobile account with our new and improved app. Available on Android. Available on iOS.
New and improved You asked — we listened. Check your plan Check your allowances, track your usage and even change your plan, all from the palm of your hand.
In order to get the best possible experience from our website, please follow below instructions. Acceptable use policy applies. The phone is bullet proof. I decided to try out the Stylo 2 a few years back and I will never buy another Note again. New Pricing Guide 1 April kb Download. I hated smartphones from the moment touch screens became the standard. LS Virgin.
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Apple iPhone 5. Close Background Applications. Authorize or Deauthorize a Computer in iTunes. Install and Set Up Dropbox. Switch Between Applications. Download and Install an Application. Change the Cloud Storage Options. Pair with a Bluetooth Device. Delete the Browser Cookies. Access Safari Landscape Mode. Navigate the Internet Browser. Turn Call Forwarding On or Off.
Set Up and Access Visual Voicemail. Enable or Disable Do Not Disturb. Initiate a Conference Call. Initiate a Video Call with FaceTime. Take a Picture using Panorama Mode. Apply a filter or photo effect.
Take a Photo from the Lock Screen. Take a Picture while Recording Video. Share a Video on the Internet. Take a Picture Using Burst Mode. Send a Picture or Video via AirDrop. Enable or Disable Voice Over. Add or Remove an Icon to the Home Screen. Change the Display Settings.
Change the Backlight Settings. Device Management. Check for Software Updates. Check the Software Version. Enable or Disable Find My iPhone. Restore the Handset using iTunes. Upgrade the Device Software. Perform a Factory Reset Using iCloud. Upgrade the Device Software using iTunes. Back Up the Device Using iCloud. Back Up the Device Using iTunes. Getting Started. Activate the Device via the Cellular Network.
Activate a Replacement Device. Initial Sign In and First Use. Activate the Device via Wi-Fi. Activate the Device via iTunes. Check the Available Memory. Enable iMessage Read Receipt.
Download and Install iTunes. Redeem an iTunes Gift Card. Install and Set Up YouTube. Select a Radio Station on iTunes Radio. Get Directions to a Location. Network Connection. Enable or Disable Data Roaming. Enable or Disable 4G Connection. Enable or Disable the Mobile Data Connection. Turn Wi-Fi Assist on or off. Social Networking. Install and Set Up Facebook.
Change the Account Synchronization Settings. Set Up Google Synchronization. Access files from Google Drive. Upload Files to Google Drive. Voice Recognition. Change the Language for Siri. Connect to a Wireless Wi-Fi Network. Tap the Search field. Enter the preferred search term, then tap Search. If prompted, enter the password, then tap OK. Press the Home key. The app is now installed.